Position Summary
A hands-on tactical role that is responsible for meeting revenue targets by developing and implementing strategic sales plans, recruiting and mentoring sales representatives, and building/maintaining a high-performing sales culture. The ideal candidate has a proven background in Sales Management in the home services/home improvement/roofing/construction industry (or something similar) and thrives in a fast-paced environment, working closely with team members, guiding and nurturing them to success. The ideal candidate will be an operational, hands-on tactical sales leader, working with the team daily to help bring success to each team member, while meeting/exceeding company targets.
Effective Skills, Traits, and Behaviors Required for the Sales Manager Position
- Communication Skills – proficient communication skills, able to express ideas clearly and listen actively to others
- Team Player Mentality – understand the value of teamwork and actively contribute to the success of the team
- Problem-solving Skills – adept at identifying challenges, analyzing situations, and developing creative solutions; remain calm under pressure and approach problems with a positive and proactive attitude
- Adaptability – flexible and adaptable to change
- Emotional Intelligence – possess a high level of EI, enabling effective management of emotions and interpersonal relationships with empathy
- Strategic Thinking – ability to think strategically and align departmental goals with company goals
- Decision-making Skills – decisive and capable of making tough decisions promptly
- Accountability – take ownership of responsibilities and hold others accountable for actions and results
- Leadership by Example – lead by example and inspire others
- Continuous Learning – committed to personal and professional development; open to feedback and self-improvement
Team Leadership and Development
- Develop, train, coach, mentor, and lead a team of Designer/Estimating Sales Representatives and Roofing Sales Representatives
- Provide regular training, coaching, and performance feedback to ensure team meets and exceeds sales targets
- Train team members on relationship building to foster repeat and referral business
- Conduct performance reviews and implement strategies for growth
- Develop and implement effective sales strategies and goals
Sales Strategy and Planning
- Create and implement a comprehensive sales plan to drive growth
- Monitor market trends, competitor activity, and customer needs
- Oversee and refine sales pipeline for high conversion and satisfaction
Sales Forecasting and Reporting
- Provide accurate sales forecasts and updates
- Track KPIs and report to senior management
- Analyze data to identify trends and improvements
Customer Relationship Management
- Build and maintain relationships with high-value clients and partners
- Resolve complaints to ensure retention and referrals
- Collaborate with marketing for lead generation and visibility
Collaboration with Operations
- Work with operations for accurate scoping, pricing, and delivery
- Ensure smooth project execution and satisfaction
- Manage project hand-offs effectively
Recruitment and Team Expansion
- Lead recruitment for sales hires
- Identify and recommend team expansion needs
Budget and Financial Management
- Oversee sales budgets and ensure profitability
- Manage expenses and optimize resources
Sales Process Optimization
- Continuously improve sales process
- Oversee CRM usage for tracking and reporting
Market Research and Business Development
- Conduct research to identify opportunities
- Cultivate industry partnerships and referral networks
Sales Support and Communication
- Support team in closing, objections, and contracts
- Conduct ride-alongs, training, and coaching
- Ensure clear communication across teams
Qualifications and Experience
- 5+ years in roofing, construction, or related sales management
- Proven success scaling sales operations
- Strong leadership and hiring skills
- Deep sales expertise and best practices knowledge
- Familiarity with CRM tools (e.g., Salesforce, HubSpot)
- Excellent interpersonal, negotiation, and presentation skills
- Strong analytical and decision-making abilities
TraVek Remodeling & Roofing provides equal employment opportunities (EEO) to all employees and applicants for employment.
TraVek Remodeling & Roofing is a design-build whole home Scottsdale Remodeling & Roofing General Contractor, which means we take a project from design to completion. We have been one of the top residential remodeling firms in the valley since 2001 and specialize in kitchen, bathroom, and whole home remodeling as well as foam, shingle and tile roofing, giving our customers the new kitchen or in-law apartment they’ve been dreaming of. As a family-owned and operated company, customer satisfaction and relationship building are extremely valuable to us, and we look to grow our team with top-notch service-oriented people. TraVek Remodeling & Roofing encourages employee engagement through our employee rewards and referral programs, as well as by offering increasing responsibility through career advancement. We are a leader in the industry with our outstanding benefits program, offering full-time employees medical, dental, disability, and much more!