Position Summary

A successful Production Manager will proficiently and safely manage the Remodeling Production Team in a way that ensures that the Team is taken care of, the Customer is taken care of, and the Company is taken care of, while maintaining profits for the company. The primary role of the Production Manager is to pre-check all new job offers, go through each potential project and conduct Job Costing/Estimating measures to determine if the Company can get them done according to budget, and if the project looks feasible, accept the project, ensure all finish products are ordered, coordinate all necessary scheduling, ensure that all quality control measures are according to company standards throughout the project, ensuring collections are completed, closing out the projects and after project closing, conducting follow-up Job Costing to determine if adjustments need to be made to the process/pricing on future projects when projects are being put together by the Sales/Design team.

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Effective Skills, Traits, and Behaviors Required for the Remodeling Production Manager position:

  • Communication Skills- proficient communication skills, able to express ideas clearly and listen actively to others
  • Team Player Mentality- understand the value of teamwork and actively contribute to the success of the team
  • Problem-solving skills- adept at identifying challenges, analyzing situations, and developing creative solutions; remain calm under pressure and approach problems with a positive and proactive attitude.
  • Adaptability- flexible and adaptable to change
  • Emotional intelligence- possess a high level of EI, which enables them to understand and manage their own emotions effectively and navigate interpersonal relationships with empathy and understanding.
  • Strategic thinking- ability to think strategically and envision the big picture; align departmental goals with company goals
  • Decision-making skills- decisive and capable of making tough decisions promptly
  • Accountability- take ownership of responsibilities and hold others accountable for actions and results
  • Leadership by example- lead by example; inspire others
  • Continuous learning- committed to personal and professional development; open to feedback and actively seek self-improvement opportunities

Competencies

  • Supervise the overall functioning of the production team, especially the production functions of the organization.
  • Ensure that proper industry safety protocols are implemented and maintained.
  • Motivate team members to deliver excellent services to customers (including internal customers).
  • Resolve customer issues promptly in a way that satisfies the customer and is acceptable to the company.
  • Design strategies and ensure that all day-to-day services follow company SOPs and meet customers’ needs in a way acceptable to the company.
  • Make recommendations and create SOPs that reduce costs and improve efficiency.
  • Develop and deliver in-house training for employees on service procedures (SOPs) and company policies.
  • Be actively involved in hiring and training new employees and schedule onboarding and ongoing training accordingly.
  • Work with team members to evaluate their performance in the field.
  • Collaborate with the Field Superintendent/Crew Leader/Job Foreman and the Human Resources department to implement progressive disciplinary actions.
  • Monitor customer feedback and work with the Operations Manager to make adjustments that ensure customer satisfaction while maintaining company profitability.

Job Responsibilities

  • Execute and excel in key performance metrics, meeting minimum performance levels per TraVek Remodeling & Roofing.
  • Maintain billings of $80k/week; keep jobs on schedule and adhere to non-negotiables.
  • Lead required weekly and monthly team meetings.
  • Uphold TraVek Remodeling & Roofing Core Values.

Education and Experience

  • Previous high-end remodeling experience required; Production Manager experience preferred.
  • Estimating and Project Management experience required.
  • Remodeling certifications preferred.
  • Ability to read blueprints.
  • High school diploma.

TraVek Remodeling & Roofing provides equal employment opportunities (EEO) to all employees and applicants for employment.

TraVek Remodeling & Roofing is a design-build whole home Scottsdale Remodeling & Roofing General Contractor, which means we take a project from design to completion. We have been one of the top residential remodeling firms in the valley since 2001 and specialize in kitchen, bathroom, and whole home remodeling as well as foam, shingle, and tile roofing, giving our customers the new kitchen or in-law apartment they’ve been dreaming of. As a family-owned and operated company, customer satisfaction and relationship building are extremely valuable to us, and we look to grow our team with top-notch service-oriented people. TraVek Remodeling & Roofing encourages employee engagement through our employee rewards and referral programs, as well as by offering increasing responsibility through career advancement. We are a leader in the industry with our outstanding benefits program, offering full-time employees medical, dental, disability, and much more!